Monday, 11am.
The project started with a workshop and a Miro board and real energy. That was March. The dev agency is technically on target for a scope that quietly shrank in June. Nobody can say that out loud yet.
Content is “in progress,” which means three people have drafts and one has left the company. The product data was migrated in August; it has been re-migrated twice since. Each agency call ends with an action list that resets.
In the status call, someone asks the date. The answer is a reflex now, “six weeks”, and everyone nods, and you realise nobody in the room, including you, believes it.
It's nobody's fault and it's everybody's job. Digital projects live or die on the boring middle (sign-offs, data decisions, the one person whose approval unlocks three workstreams), and the boring middle has no owner.
Transformation projects don't need more meetings. They need one owner with a plan and the nerve to chase.